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About This Event


This EdCert workshop uses 3rd party courseware. Due to licensing restrictions, only technical staff who use the skills taught in their jobs, currently enrolled IU students, and faculty who teach this topic in academic classes are eligible to register for this workshop.


This workshop lasts 5 days.

This course provides an overview of a private cloud infrastructure, the business and technical drivers behind the implementation, and how System Center 2012 can be used to monitor and operate the private cloud infrastructure. Students will learn how to configure and optimize a new business unit cloud as well as how to deploy pre-packaged applications and create a new service template to deploy a service into the cloud. Students will learn how System Center Operations Manager is used to monitor the various services that underpin the private cloud and will gain a deep insight into the Application Performance Monitoring (APM) feature of Operations Manager to monitor the performance and availability of an application. Students will learn about the core functionality of Service Manager and learn how to create and manage change requests, incidents, and release records as well as the security model behind Service Manager.

Students will also learn about problem management and how to use it within a service management framework using Service Manager. They will perform custom event monitoring in Operations Manager and then use it to identify and route incidents and problems to Service Manager, providing automatic incident creation, remediation and change requests. Students will learn how to provide automated self service provisioning and how to protect and recover the resources in the private cloud. Students will learn how to implement IT Governance, Risk Management, and Compliance (GRC) in a private cloud. They will configure the environment to verify whether key private cloud infrastructure is correctly patched and updated, and will check for compliance across key Service Components and remediate non-compliant items. Students will learn how to provide surfacing service and performance-related data and how to optimize Cloud Resources.

This EdCert workshop uses courseware licensed from Microsoft. Due to licensing restrictions, only technical staff (which includes LSPs and UITS staff), currently enrolled IU students, and faculty who teach this topic in academic classes are eligible to register for this workshop.

Additionally, since the materials for EdCert workshops are ordered from a 3rd party source, you must register for EdCert workshops 3 business days in advance of the first teach date to guarantee your seat. If you believe you are eligible but are unable to register, or if you have missed the cut off date and would like to register, please contact our IUPUI office.


What You'll learn

Available Downloads

  • Configure Data Center Process Automation - Implement Workflows - Implement Service Offerings

  • Deploy Resource Monitoring - Deploy end-to-end monitoring - Configure end-to-end monitoring - Create monitoring reports and dashboards

  • Monitor Resources - Monitor Network Devices - Monitor Servers - Monitor Virtualization layer - Monitor applicaiton health

  • Configure and Maintain Service Manager - Implement service level management - Manage problems and incidents - cloud resources

  • Manage Configuration and Protection

  • No content available

What you need to know

  • Windows Server 2008 R2 experience

  • Active Directory Domain Services (AD DS) knowledge

  • Networking fundamentals, including TCP/IP, DNS

  • Working knowledge of previous versions of System Center Products

  • Knowledge of configuration of Microsoft SharePoint

  • Hyper-V Knowledge

  • Knowledge of Data Center management processes

If you don't have those skills, consider first taking the workshop:

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Event Schedule

There are no upcoming dates for this event.