The medical home is arguably the most exciting concept in primary care redesign, but most electronic health records today do not support it well. Dr. Bates will discuss a framework for redesign of the electronic health record which would better enable it to support the needs of providers practicing in medical homes, which include stronger decision support, better registry tools, and tools that enable team care.
Dr. Bates is an internationally renowned expert in using information technology to improve clinical decision-making, patient safety, quality-of-care, cost-effectiveness, and outcomes assessment in medical practice. A practicing general internist, Dr. Bates is Chief Quality Officer at Brigham and Women’s Hospital in Boston where he is also Chief of the Division of General Internal Medicine. He is a Professor of Medicine at Harvard Medical School, and a Professor of Health Policy and Management at the Harvard School of Public Health, where he co-directs the Program in Clinical Effectiveness. He also serves as Medical Director of Clinical and Quality Analysis for Partners HealthCare.
Dr. Bates is a graduate of Stanford University, and the Johns Hopkins School of Medicine. He began his fellowship in general internal medicine at Brigham and Women's Hospital in 1988, and he received an M.Sc. in Health Policy and Management from the Harvard School of Public Health in 1990. He has been elected to the Institute of Medicine, the American Society for Clinical Investigation, the Association of American Physicians and the American College of Medical Informatics, and is past chairman of the Board of the American Medical Informatics Association. He serves as external program lead for research in the World Health Organization’s Global Alliance for Patient Safety. He is the president-elect of the International Society for Quality in Healthcare (ISQua). Dr. Bates' special research interests include clinical decision-making and affecting physician-decision-making, particularly using computerized interventions; quality of care and cost-effectiveness and medical practice; and outcome assessment. He has published over 600 peer-reviewed papers.
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