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About This Event


UITS Telecom, in collaboration with Interactive Intelligence, presents "Arms of Communication", a show case for IU staff and faculty of the various communication features available in the Customer Interaction Center (CIC) product. 

The Arms of Communication include:

  • Web chats

  • Email routing

  • SMS/text messaging

  • Calls

  • Feedback surveys

  • Recordings

Registration will begin at 7:30am, with coffee and donuts served from 7:30 to 8:15 each day. Lunch, snacks, and beverages will be provided.

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Contact Information

Erin Dunn

Event Site go.iu.edu/8ha
Registration --- None ---
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Event Schedule

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